// HOW IT WORKS

A Tuesday With DPM.

Follow a real PM through their day. This is what Documint PM looks like when drift hits, documents need answers, and margin is on the line.

Based on a real POC project — $70M MEP build, 14 active trades

Scroll to start the day
5:15 AM
Driveway — Sun's Not Up
Adrian calls while you're walking to the truck. The electricians are pissed.

It's dark out. You're walking to the truck and Adrian calls. The electricians have a crew on site at Building 2 and they can't work — somebody moved the RTU on the southwest corner and nobody told them. They're threatening back charges. Adrian needs answers now.

The move was Change Order 14 — or was it 24? It was about 18 months ago. You're running five projects. You can't remember why the unit was moved, who approved it, or what was communicated to the electrical sub.

Without DPM, here's what happens next: You pull over. Get out the laptop. Tether to your phone's hotspot. Log into three different accounts. Your computer tells you it needs an update. You update. Power cycle. Back through the VPN. Back through the logins. You start digging through email threads and change order logs. You find it — 40 minutes later. You start building an email. You take three phone calls while you're doing it. By the time you send the response, the electricians have been standing around for over an hour and the back-charge letter is already drafted.

With DPM, you speak into your phone while you're still walking to the truck.

DPM — RTU RELOCATION — CO #14 — BLDG 2 SW CORNER
DPM showing RTU relocation change order and communication thread for Building 2 SW corner
DPM — VOICE QUERY — 5:16 AM
Why did we move the RTU to the southwest corner of Building 2? It was about 18 months ago. Find the email where we notified John Luc at the electrician's shop.
Found it. Change Order #14, approved August 2024. The RTU was relocated to the SW corner of Building 2 to resolve a structural conflict with the added roof drain — the original location interfered with the revised steel layout per ASI-09. The email notifying John Luc at Piedmont Electric was sent by your PE, Mark Torres, on August 22, 2024 at 3:47 PM. Subject line: "Bldg 2 RTU Relocation — CO #14 — Electrical Coordination Required." John Luc replied the same day confirming receipt. I've pulled the full email thread, the signed change order, and ASI-09. Want me to draft a response to Adrian with the backup?
Yes. Send it to Adrian with the change order and the email thread attached.
Done. Message sent to Adrian via DPM with CO #14, the John Luc email thread, and ASI-09 attached. Summary included: the relocation was owner-directed, documented, and communicated to the electrical sub 18 months ago. The back-charge has no basis — the documentation is clean.

You haven't even started the truck yet. Adrian has the full backup. The electricians have their answer. The back charge dies on arrival. That's the difference between 40 minutes of laptop hell and 60 seconds on DPM.

18-month-old change order found, email thread pulled, response sent — all before you left the driveway.
7:30 AM
In the Truck
You speak into DPM on the drive in. It briefs you for the meeting.

You're headed to a coordination meeting and you need to walk in sharp. You speak into DPM and ask for a summary of the last coordination meeting notes, plus a status update on every deliverable you're on the hook for. DPM walks you through each one — what's done, what's outstanding, and what's at risk.

DPM — PROJECT DETAILS + MESSAGING
DPM project details showing schedule tracking and messaging integration
DPM — ON THE DRIVE IN
Give me a summary of last week's coordination meeting and status on all my open deliverables.
Last coordination meeting (April 2) — 4 items assigned to your team: (1) Level 3 sleeve layout — complete, submitted March 28. (2) Revised riser diagram — outstanding, due today. Jake's crew has it 90% done, pending the east wing tie-in. (3) Hanger calc package for Level 4 — submitted, awaiting engineer review. (4) Fire protection coordination drawing — in progress, due April 14. No conflicts flagged. You're current on 3 of 4 — the riser diagram is the one to address in today's meeting.
What about the foreman and lead man situation — when are they back?
I've been tracking communication with both. Foreman confirms he'll return Monday. Lead man is cleared to return Monday as well — no further medical follow-up needed. I've revised the projection for the rest of the week without them and drafted the updated dispatch for your review. Monday's crew assignment is ready when you approve it.

You walk into the coordination meeting knowing every deliverable, every status, and every risk — without opening a single file. DPM is tracking the crew situation in the background and will have Monday's plan ready before you leave the meeting.

You walk in prepared. The GC asks about the riser diagram — you already have the answer.
const drift = dpm.reconcile(contract, fieldReality, pmDecisions) if (drift.detected) alert.immediate(drift, site.pm) // ▸ never wait for Monday
9:00 AM
Job Trailer
Wrong spiral duct installed. The inspector caught it walking by.

The inspector was walking through Level 2 and flagged it — the spiral duct installed in the chemical exhaust run is the wrong gauge. It doesn't match the spec. Your crew already hung 60 feet of it. DPM pulls RFI #12, the HVAC transfer documents, and the spec section in seconds and confirms the conflict.

SPEC VIOLATION FLAGGED — INSPECTOR
Level 2 chemical exhaust — spiral duct installed is 22-gauge. Spec section 23 31 13 requires 18-gauge for chemical exhaust applications. 60 LF installed and will require removal. RFI #12 (HVAC Transfer) does not address gauge — original submittal referenced 22-gauge in error. Cost exposure: removal labor + replacement material + schedule impact on Level 2 exhaust tie-in.
DPM — DOCUMENTS + HVAC SCOPE REVIEW
DPM project view showing HVAC documents, RFI #12, and chemical exhaust install scope
DPM — INSPECTOR FLAG + RESPONSE
Inspector flagged the spiral duct on Level 2 chemical exhaust. Says it's the wrong gauge. Is he right?
Yes. Spec section 23 31 13 requires 18-gauge spiral duct for chemical exhaust systems. The installed duct is 22-gauge per submittal SB-089, which was approved in error — the submittal did not match the spec requirement. RFI #12 (HVAC Transfer) does not override this. 60 LF will need to come down. I've cross-referenced the PO — the correct 18-gauge material is available from the vendor with a 5-day lead time. I've drafted a corrective action report, a revised RFI, and a cost impact summary for your review.
Send it. Loop in the super and the GC.
Done. Corrective action report, revised RFI, and cost impact sent to Superintendent Davis and the GC PM via DPM secure messaging. Material reorder submitted to vendor. Revised schedule projection shows Level 2 exhaust tie-in shifts 3 days — updated timeline attached.

Without DPM, that wrong duct stays up until final inspection — then you're tearing out finished ceiling to fix it. With DPM, the spec conflict is confirmed in seconds, the corrective action is drafted, and the right material is on order before lunch.

Inspector flag confirmed. Corrective action sent. Material reordered. Problem contained before it spread.
11:00 AM
Office
$47,000 buried in a meeting minute. DPM found it.

Morning fires handled, you sit down to check the margin dashboard. DPM continuously scans every document on the job — meeting minutes, change orders, daily logs, purchase orders — looking for money you've earned but haven't billed.

⚠ MARGIN ALERT — SCOPE GAP DETECTED
Owner-directed scope change found in meeting minutes from February 12 (item 4.c — additional penetration firestopping, Building C). No corresponding change order on file. Estimated value: $47,200. Change order documentation auto-generated with full backup.
DPM — PROJECT ANALYSIS (data redacted)
DPM project analysis view — data redacted for client confidentiality
DPM — MARGIN RECOVERY — Q1 2026
◎ MARGIN RECOVERY DASHBOARD
$47,200 — Bldg C firestopping scope gap (no CO filed)
$18,600 — Level 2 T&M labor unbilled (3 crew-days)
$11,400 — Material escalation clause triggered (copper +6%)
Source documents: Meeting minutes, daily logs, POs, contracts
▸ 3 change orders auto-drafted — pending PM review
▸ Total recovered this quarter: $183,400
▸ Current booked margin: 14.2% (up from 11.8%)

That $47K was sitting in a meeting minute from three weeks ago. Nobody had time to cross-reference it against the change order log. DPM does — every day, on every job.

$183K recovered in Q1 across 14 active jobs. Margin went from 11.8% to 14.2%.
const gaps = dpm.scanForMarginBleed(meetingMinutes, changeOrders, billingLog) if (gaps.found) dpm.draftChangeOrder(gaps, fullBackup) // ▸ money you earned, now you can bill it
2:00 PM
Site Office
New super starts Monday. Access in 10 seconds.

You just brought on a superintendent for the Level 4 build-out. They need field data, daily logs, and crew schedules — but not contracts, billing, or margin reports. You open DPM's team panel, set their permissions, and send an invite.

DPM — TEAM INVITE + ACCESS CONTROLS
DPM Team invite panel showing workspace member invitation and permission controls

No IT tickets. No software installs. No onboarding meetings. They click a link and see exactly what their role requires — nothing more, nothing less.

New super has field access before they park their truck on Monday morning.
5:00 PM
Heading Home
Four projects. One screen. Nothing missed.

End of day. You pull up DPM's portfolio view — every active project in one place. Health status, margin tracking, drift alerts, upcoming milestones. The three jobs you couldn't visit today? DPM watched them for you.

DPM — DATA CONNECTIONS + DOCUMENT INDEX
DPM Data Sources panel showing document index and database connections
DPM — PORTFOLIO OVERVIEW — END OF DAY
◉ ACTIVE PROJECTS — END OF DAY
Mercy Hospital MEP — On track — Margin: 14.2% — 0 open alerts
Data Center Bldg C — 1 drift alert — Level 3 schedule (addressed)
Intel Fab Wing D — On track — Margin: 16.1% — Next milestone: Mar 22
Tower 9 Residential — On track — Margin: 12.8% — 0 open alerts
▸ Daily digest generated — emailed to your team at 5:15 PM
▸ Tomorrow's priority: Bldg C recovery plan review (9 AM)

Your PM didn't chase paper today. They made decisions. The 3:00 AM crew crisis? Covered before sunrise. The spec conflict? Caught before a single valve shipped. The $47K scope gap? Change order submitted by 3:00 PM. Four projects. One PM. Full visibility on all of them.

You go home on time. The job doesn't go dark. DPM keeps watching.
Your Tuesday

Stop the drift. Reclaim the margin.
Go home on time.

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